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Fish from Ohio river that once caught fire now safe to eat
The Hill-Mar 19, 2019
Fish from a river in Ohio that gained infamy after it caught on fire due to pollution are now safe to eat. The Cuyahoga River in northeast Ohio ...
Fish in Ohio river that famously caught fire now OK'd for dinner
Minneapolis Star Tribune-Mar 19, 2019
Minneapolis Star Tribune-Mar 19, 2019
An Update From MSD's Tunnel Somewhere Under The Ohio River
89.3 WFPL News Louisville-20 hours ago
Eighteen stories underneath the Ohio River, construction crews are boring a gigantic tunnel to solve Louisville's sewage woes.
Harrah's Metropolis Casino to reopen Tuesday as Ohio River ...
The Southern-Mar 18, 2019
Prior to this most recent closure, Ohio River flooding closed the casino for 17 days in the spring of 2018 and for 39 days during the historic flood ...
Writing Pinpoints
by
Charles Lamson
Results Pinpoints
While not perfect, simple templates are available that will help you state your expectations in the most accurate form. Since behaviors are usually important because of their impact on outcomes, you should begin by defining the result. The templates for result pinpoints contains three components: the direction of change, the units of measure, and the pinpoint itself. Always begin by pinpointing a result you want to increase. If the direction of change is either to reduce something or to maintain something, try again. While there may be traditional measures for which a decrease is appropriate, finding a way to turn it into an increase almost always leads to a reexamination of the process you are measuring and new insights into what success looks like. When trying to maintain some level of performance, managers are usually measuring performance at too broad a level. Thus if the goal is to maintain machine reliability at 100 percent, you should be pinpointing measures of performance that are subordinate to maintenance of machine reliability. Those subordinate measures will be leading indicators of your ability to achieve 100 percent maintenance of machine reliability. These might be measures of the number of Preventive Maintenance Work Orders completed on schedule or measures of the frequency of predictive measures read and trended.
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The second element for stating an accurate pinpoint is the unit of measurement you will use. Is it pounds, number (volume), rate, dollars, or some other measure of outcome? While percent as a measure is somewhat problematic, there are still times that percent is a convenient way to express performance in relation to a goal.
The third element is the pinpoint itself. A simple test of its effectiveness is to see if the measurement selected is an accurate reflection of the pinpoint as stated. A sales pinpoint to increase sales (measured in dollar value) to new customers might not be accurate if what you are really trying to do is increase the number of new customers. When the measure and the words agree, you very likely have a well-defined, pinpointed result.
Behavior Pinpoints
There are four components to a behavior pinpoint. They are action, object, condition and criterion. While not all four are necessary for every pinpoint, you must check to insure that an omission does not deprive the performer of vital information. 
Every behavior is an action. It is something someone is doing, so this verb may be stated in the active rather than the passive form. Each behavior has an object of the action or the thing being acted upon. This pair, action and object, forms the basis for all behavior pinpoints. It may help you to think of this action/object pairing as the verb and object of the verb. Examples might be as follows: "Tell her." "Pick it up." "Put it there." "Drink your milk." Take care that the action is actually a physical movement that can be observed. The statement "Delegate the task" might seem to meet the criteria of action and object, but it really fails because delegate is not a physical movement, nor can it be observed without being interpreted. A more accurate pinpoint, such as "Complete the review of the new marketing materials and provide your analysis by noon on Monday" does meet this criteria since it is clearly observable.
The less skilled or the more uncertain the performer, the more likely you will have to state the conditions and criteria for the behavior. You frequently have to tell new hires when (condition) to do the behavior and when to stop (criteria). You frequently must state both criteria and condition when writing procedures and policies. Teaching a new employee the basics of the operations might require statements such as "Open the doors at 8 a.m. each morning." With that statement, you are stating the condition or when to engage in the behavior. Or, you might make a statement like "Squeeze the gas pump handle until it clicks." This tells them when the job is done (criterion).
When dangers or risks of severe harm exist that are unknown to the performer, even if the probability for harm is low, you must describe your requirements using all four pinpoint components. For instance, when overhead work is being performed, you might require the workers to tie-off their safety harnesses to a weight-bearing structure when working higher than 4-feet above the ground. You might warn them that, if the indicator light illuminates, they must reduce the engine speed below 9,000 rpm. Conditions and criteria tell the performer when and how much behavior is required.
Not all behavior pinpoints require conditions and criteria but all pinpointed behaviors do require action and object. The requirement for adding condition and/or criteria is indicated when the skill level of the performer is low or when meeting both condition and criterion is critical to success.
*SOURCE: PERFORMANCE MANAGEMENT: CHANGING BEHAVIOR THAT DRIVES ORGANIZATIONAL EFFECTIVENESS, 4TH ED., 2004, AUBREY C. DANIELS & JAMES E. DANIELS, PGS. 127-129*
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